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Shipping policy

Welcome to Debriya. We are committed to delivering your orders quickly, safely, and efficiently. Please review our Shipping Policy before placing an order.

Order Processing

  • All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

  • Order Cut-Off Time: Orders placed by 2:00 PM Central Standard Time (CST) on business days will begin processing the same business day. Orders placed after 2:00 PM CST, on weekends, or on public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Shipping Destinations

We currently ship to addresses within the United States.

Estimated Delivery Times

Shipping Method

Estimated Delivery Time

Standard Shipping

3–4 Business Days

Please note that delivery times are estimates only and may vary due to weather conditions, carrier delays, high shipping volumes, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated during checkout based on your shipping address and selected shipping method.

From time to time, Debriyamay offer promotional free shipping on qualifying orders. Any applicable offers will be clearly displayed on our website.

Order Tracking

After your order has been dispatched, you will receive an email containing a tracking number. You can use this tracking information to follow your shipment until it arrives.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an incorrect or incomplete address is provided, additional shipping charges or delivery delays may occur.

If you realize that your shipping information is incorrect, please contact us immediately so we can assist before your order ships.

Lost, Stolen, or Delayed Packages

Once a package has been handed over to the shipping carrier, Debriyais not responsible for delays, loss, or theft that occur during transit.

However, if you experience a shipping issue, please contact us. We will gladly work with the carrier to help investigate and resolve the situation whenever possible.

Damaged Packages

If your order arrives damaged, please notify us within 48 hoursof delivery.

To help us process your claim quickly, please include:

  • Your order number

  • Clear photographs of the damaged product

  • Photos of the shipping packaging

We will review your request and, where appropriate, arrange a replacement or refund.

Contact Information

If you have any questions regarding this Shipping Policy, please contact us:

Debriya

 Email: support@debriya.shop
 Phone: +14387985720
 Address: 1 Concord Cir, Houston, TX 77024, USA

Thank you for choosing Debriya. We appreciate your trust and look forward to providing you with an excellent shopping experience.

 

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